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I.T. & Customer Service Course

QQI Level 4 Major Award in Office Skills

Our next course begins on October 19th and will run for 40 weeks. During that time, we will be delivering a dynamic range of subject modules with a strong focus on practical skills and confidence building to ensure that by the end of the course participants are ready to take the next step.

The Level 4 qualification we offer is ideal for anyone considering progression onto further education at the 5th level or entry into the workforce. Work placements form an important part of the course, making sure that participants get valuable experience in a professional environment.

Contact us today if you feel this course might be right for you!

Course Modules

- Work Experience

- Computer Applications    (including Microsoft   Word and Excel)

- Business English

- Business Calculations

- Customer Service

- General Office Skills

- Personal Effectiveness

- Communications

- Reception Skills


- Level 3 Certificate, Junior    Certificate, or equivalent

- Applicants must be at     least 18   years of age   (mature applicants     welcome)

Training Allowance

If you are currently in receipt of a social welfare payment, a training allowance is available to help support you while you study with us.

​Other Certifications

Training is also offered in:

- First Aid 

- Manual Handling 

- Fire Safety


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